Welcome to Glendale Pediatrics
We are here to partner with you in the care of your growing family
First of all, breathe. All data to date indicates that COVID-19 appears to be much, much less severe in children than in adults! We are here for you and are working hard to provide the best care for your family during this time.
We are offering telemedicine visits! These are flexible and available for all MDs during office hours. It's super easy! You can read more on this below.
Our hours of operation may be shorter than normal in the afternoons, based on demand.
If you have any extra PPE (especially N95 masks) that you would like to donate, please let us know!
Things that we are doing to care for you:
1) We are rescheduling our well patients (newborns, well visits, non-infectious issues) and vaccine-only visits into the mornings.
2) If your child has a cough, congestion or a fever and is scheduled for a well child appointment/physical, please let our staff know in advance of your visit.
3) We are asking for ONE PARENT PER ONE CHILD visits, if possible. We recognize that this may not be possible in some circumstances.
4) We are offering TELEMEDICINE! We are using Doxy.me for these visits - you receive an email invitation from us when you set up your appointment. You can upload a signed consent to your child's portal. As a general rule, we will not be prescribing antibiotics over telemedicine visits. Telemedicine visits are billable to your insurance.
5) We will be offering more TELEPHONE care as well instead of bringing you in for evaluation. Phone consultations that are longer than 5 minutes and that are independent of a concurrent appointment will be billable services and may be submitted to your family’s insurance carrier on your behalf.
6) If your child has minor symptoms, we may ask you to self-isolate at home during this time. You can set up a telemedicine visit with your doctor. We are also looking into access to a rapid test and working with other outside labs to provide testing options for our patients. Due to limited testing options at this time, we are following LADPH and CDC guidelines on testing. The Los Angeles Department of Public Health COVID-19 recommendations for fever and respiratory illness:
Home care recommendations are for those with mild fever and respiratory infection who have not been tested. Home isolation is also recommended for this group.
Home isolation recommendations are for those with confirmed or suspected COVID-19.
Home quarantine recommendations are for household contacts of suspected or confirmed COVID-19 cases.
7) If you or your child has had a fever and/or cough, we would like you to wear a mask from home if you have access to one. DO NOT ENTER THE SICK OR WELL WAITING ROOM. You will be asked to come directly to the back door to be roomed immediately.
8) If you are coming to the office for cough and have an albuterol or levalbuterol inhaler and/or spacer at home, please bring it. We will not be administering nebulizer treatments in the office until further notice.
9) We are committed to keeping our office space as safe as possible. All doctors and staff with any patient contact have been wearing masks daily. We have intensified all cleaning protocols. The best thing you can do to protect you and your child in the public is to thoroughly wash your child's and your hands.
Now, a bit of information about novel coronavirus, as we currently know:
This is a new virus that our bodies have not seen before, spread by the tiny droplets that come from our coughs, sneezes and saliva. It also appears to be shed through feces for up to 30 days in children. It is stable on a surface for up to many days if not cleaned, but it is easy to kill with appropriate sanitizers. Because our bodies do not have innate immunity to this virus, it is quite contagious, but the spread is dramatically decreased by good hand washing, not touching your face and social distancing (at least 3-6 feet away from others). It can cause mild or severe disease. Data from overseas indicate that the highest risk populations are those over 50, especially with co-morbid conditions such as high blood pressure.
Children can and do get sick from novel coronavirus, but they generally do not tend to get as critically ill as adults. We do not know at this time if kids are catching it at a lower rate than adults or if they are just more likely to be asymptomatic or mildly symptomatic, but they appear to be protected from severe disease much more than adults. Babies also seem to be generally fairing well. Several small studies have shown that babies born to moms infected with coronavirus at the time of delivery do not seem to get it through the placenta.
We recommend the following precautions to keep you and your family safe:
1) Socially distance. This means no play dates, no hang outs, no public gatherings. This is also a time to protect our elders. They are in a higher risk category (published mortality is 8% in your 70s, 14.8% in your 80s), so do not visit them in person. Assume that you and your children have this virus already, and modify your behavior to protect others.
2) Wash your hands for at least 20-30 seconds, covering all parts.
3) Take your shoes off before you enter the house.
4) Keep updated. This is a rapidly evolving story. The Centers for Disease Control and Prevention is a good place to start: cdc.gov.
What can you do to get through this period of time at home:
1) Make a rough daily schedule for your family. Include some activity/educational time, fun time, play time. The great outdoors is still open and available, but please avoid parks and crowded trails or beaches.
2) Reach out to the isolated, but not in person. Because our elders are the ones most vulnerable, they will likely be the ones most isolated. FaceTime Grandma! Make cards or videos for your older friends! If you think about someone, reach out to them - you will make their day and will help them to pass the time.
3) Look for the positive in each day. It's easy, especially in these early days, to dwell on our fears. Kids will pick this up and they may show some signs of anxiety. Make a family plan to share things that you're thankful for each day. This is a unique time where we collectively will have the opportunity to slow down, spend time together and grow together as a family.
We are here for you at this time! This is a time of great opportunity for our community to come together (while apart) and care for one another. How we care for one another in times of crisis defines who we are.
We encourage our patients to sign up for the patient portal. Use the portal to: View/print immunization records. Pay your bill. View upcoming appointments, most recent well child physical date, recent weight and height. Upload/download school forms. Communicate via encrypted email with the MDs and staff (non-urgent only). Call our office to ask a staff member to sign up for the Portal. Once you have signed up, you can access our Portal through https://gpeds.pcc.com/portal or by using the button on this website.
We will be closed on Monday, May 25th in observance of Memorial Day.
We will be closed on Friday, July 3rd and Saturday, July 4th in observance of Independence Day.
IMPORTANT NOTICE TO ALL ANTHEM PATIENTS:
WE TAKE ANTHEM PPO INSURANCES AS WE DID BEFORE. In late 2019, Anthem erroneously sent letters to some of our patients stating that we are no longer within network. Anthem has notified us that this is an error on their part.
GLENDALE PEDIATRICS IS AN ACTIVE MEMBER OF THE CHILDREN'S HOSPITAL LOS ANGELES HEALTH NETWORK
We are an active affiliate office of the CHLA Health Network, a network of high quality pediatricians working hard to improve the care of our patients.