Welcome to Glendale Pediatrics
We are here to partner with you in the care of your growing family
We will be closed on Monday, May 25th in observance of Memorial Day.
We will be closed on Friday, July 3rd and Saturday, July 4th in observance of Independence Day.
(do you have any extra PPE that you'd like to donate? if so, please let us know!)
We are here for you! You are not alone as we work through this pandemic together. Please consider us a resource for you and your family.
Here are some measures that we have put in place to keep you safe:
1) We have restructured our office days.
All well appointments, vaccines and non-illness appointments are being seen in the mornings 8am - 1pm. All illness appointments are scheduled for after the lunch hour. Our afternoon hours and phone hours will fluctuate based on demand.
If your child is scheduled for a well visit and has any symptoms of cough, congestion, fever, sore throat or other possible signs of illness, please call us in advance of your appointment.
2) We are working hard to keep the office safe for everybody.
We are all wearing masks, have intensified cleaning protocols and have restructured our waiting rooms to allow for social distancing. We are sanitizing pens and clipboards after each use and thoroughly cleaning all surfaces between patients.
3) We are asking you to follow these guidelines as well:
We are allowing ONE PARENT PER ONE CHILD visits for children over two months of age. To comply with social distancing recommendations, we ask that any other parents/support/family members stay at home or in the car. Also, PLEASE WEAR A MASK.
4) We are offering TELEMEDICINE!
We are using Doxy.me for these visits - you receive an email invitation from us when you set up your appointment. You can upload a signed consent to your child's portal. As a general rule, we will not be prescribing antibiotics over telemedicine visits. A note from our billing staff: Due to the pandemic, telemedicine visits are paid by every major insurance company. There may be an out-of-pocket responsibility, just as your insurance company requires when you are physically in the office.
5) We will be offering more TELEPHONE care.
Phone consultations that are longer than 5 minutes and that are independent of a concurrent appointment will be billable services and may be submitted to your insurance on your behalf.
6) We are keeping the waiting rooms clear.
If you or your child has had a fever and/or cough, DO NOT ENTER THE SICK OR WELL WAITING ROOM. You will be asked to wait in the car until you are cleared to come directly to the back door to be roomed immediately.
7) We are helping to protect our asthmatics.
If you are coming to the office for cough and have an albuterol or levalbuterol inhaler and/or spacer at home, please bring it. We will not be administering nebulizer treatments in the office until further notice.
8) We are keeping up with all the newest data and in continual communication with public health experts.
As always, our doctors are committed to excellence in medical care. We are learning constantly, working hard to keep up with the newest information. We are your source of accurate medical information.
Now, a bit of information about novel coronavirus, as we currently know:
This is a new virus that our bodies have not seen before, spread by the tiny droplets that come from our coughs, sneezes and saliva. It also appears to be shed through feces for up to 30 days in children. It is stable on a surface for up to many days if not cleaned, but it is easy to kill with appropriate sanitizers. Because our bodies do not have innate immunity to this virus, it is quite contagious, but the spread is dramatically decreased by good hand washing, not touching your face and social distancing (at least 3-6 feet away from others). It can cause mild or severe disease. Data indicates that the highest risk populations are those over 50, especially with co-morbid conditions such as high blood pressure, but any age can be infected and affected.
Children can and do get sick from novel coronavirus, but they generally do not tend to get as critically ill as adults. We do not know at this time if kids are catching it at a lower rate than adults or if they are just more likely to be asymptomatic or mildly symptomatic, but they appear to be protected from severe disease much more than adults.
What about this Kawasaki-like illness associated with COVID-19? Read CHLA's patient information about MIS-c (or PIMS).
We recommend the following precautions to keep you and your family safe:
1) Socially distance and wear a face mask when outside or in public spaces (only for kids over 2y, supervised). Assume that you and your children could be contagious, and modify your behavior to protect others. Wearing a mask is a sign of respect and care to others around you, as well as a way to protect yourself.
2) Wash your hands for at least 20-30 seconds, covering all parts. Teach your kids a song to sing. Here's a good hand washing video you can use to learn the basics: proper hand washing.
3) Take your shoes off before you enter the house.
4) Keep updated. This is a rapidly evolving story. The Centers for Disease Control and Prevention is a good place to start: cdc.gov. Also, the Los Angeles Department of Public Health is publishing daily updates on local infection rates: publichealth.lacounty.gov.
5) Be careful within your home if you suspect a household member could have symptoms of COVID-19. The Los Angeles Department of Public Health has instructions listed here: Home isolation.
What can you do to get through this period of time at home:
1) Make a rough daily schedule for your family. Include some activity/educational time, fun time, play time. Get outside if you are able to do so in a safe way.
2) Reach out to the isolated. Because our elders are the ones most vulnerable, they will likely be the ones most isolated. FaceTime Grandma! Make cards or videos for your older friends! If you think about someone, reach out to them - you will make their day and will help them to pass the time.
3) Look for the positive in each day. It's easy, especially in these early days, to dwell on our fears. Kids will pick this up and they may show some signs of anxiety. Make a family plan to share things that you're thankful for each day. This is a unique time where we collectively will have the opportunity to slow down, spend time together and grow together as a family.
4) If you or your child is exhibiting signs of stress or anxiety during this time, reach out to us. We are here to help.
We encourage our patients to sign up for the patient portal. Use the portal to: View/print immunization records. Pay your bill. View upcoming appointments, most recent well child physical date, recent weight and height. Upload/download school forms. Communicate via encrypted email with the MDs and staff (non-urgent only). Call our office to ask a staff member to sign up for the Portal. Once you have signed up, you can access our Portal through https://gpeds.pcc.com/portal or by using the button on this website.
GLENDALE PEDIATRICS IS AN ACTIVE MEMBER OF THE CHILDREN'S HOSPITAL LOS ANGELES HEALTH NETWORK
We are an active affiliate office of the CHLA Health Network, a network of high quality pediatricians working hard to improve the care of our patients.